Please note that due to the current COVID situation, dispatch and shipping times will be significantly impacted. Whilst we will try to ship your order as soon as possible, orders may take up to 7 working days to be dispatched. Additionally Royal Mail and DHL/UKMail have advised that deliveries will be extremely erratic. First Class Mail is currently taking up to 14 days to be delivered. Courier deliveries are also impacted as well. We would like to thank our customers for their patience and understanding during this time when it comes to the dispatch and delivery of your order.
Our usual service information follows below:
Orders are normally dispatched within 2 working days of receiving payment. Please note that items are not dispatched at weekends or on UK bank holidays and are not considered working days. The advertised delivery times (the time it takes for the delivery service to make the delivery) are in addition to the preparation time.
To ensure that your prints arrive in pristine condition, they are first wrapped in acid-free tissue paper and then placed into a high quality, heavy duty postal tube that is sealed at both ends. Box Canvas prints are bubble-wrapped and then placed in corrugated cardboard for maximum protection.
Within the UK prints are shipped by Royal Mail. Poster prints and Box Canvas prints A2 size or under are sent by Royal Mail First Class Post. Box Canvas prints larger than 16x22 inches are shipped via Courier.
Please note there is no guarantee of next day delivery, even with using First Class Mail. Royal Mail First Class post takes on average 1-4 days, whilst Courier delivery takes on average 1-3 days.
For buyers outside the UK, please note that some destinations require an individual quote for delivery. If when you go to checkout there are no delivery options available, please get in contact to arrange a delivery quote.
If you are considering ordering a box canvas print for delivery outside the UK, you may find that it is better value to order the item direct from one of artPause's fullfillment partners. If a particular artwork does not have links to partner sites, please get in contact by using the contact link at the top of the page.